It’s a new year and I’m looking forward to the months ahead. I’m also pondering the more-distant future—curious about which issues I’ll be addressing in this column in the year 2000, when we’ll all look back to gauge our successes and failures with our much publicized turn-of-the-century challenges. However, my first New Year’s resolution is not to cover Y2K issues. I’ve always considered this exercise the IT equivalent of dumpster diving—trying to find the gold in other people’s trash. Furthermore, this is the year of the big four-O for me and I’ve promised to spend it proactively. In this column, you’ll find my insights into today’s business-to-business challenges.