Archive

Computer-Telephony Integration Rides Again

Is it safe to come out yet? I'm writing this column from under a rock during the debut of Windows95. I'm afraid to turn on the TV, lest the guy who normally delivers the weather report for the local news blasts me with yet more sage advice. Regardless, this ultimate consumer event emphasizes yet again that the technology advances from which we in the corporate world will benefit will not come of our own doing, but rather as an offshoot of the race to equip consumers. In a few years, we'll look back and think that the invention of Tang was what made the moonshot possible. Yet, somehow in the commotion, the original consumer electronic device has been ignored. CMP Network Computing

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Archive

Point, Point, Click, Click. Oh, What A Relief It Is

In a recent column I wrote about file-based e-mail versus client/server e-mail. My point was that it's not the technology; it's your reach. The number of external network addresses in your e-mail directories is a better sign of success than the type of e-mail system you're running or the suites with which it integrates. CMP Network Computing

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